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:: OUR VALUES |
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BBJ Environmental Solutions was founded on deeply felt principles. Principles of faith, integrity, entrepreneurship and stewardship. We consciously work to retain this founding spirit and use the values listed below to guide how we treat our customers, our employees, our shareholders, and our community.
Integrity
- What -- Never bend or wink at the truth. Live within the letter and the spirit of the law and seek to avoid any appearance of unethical or improper behavior.
- Why – Key to having trust of customers and trust of each other that will allow BBJ to move quickly.
Customer Value
- What -- Place the value we can create for the customer at the center of all decisions. We hold a passion for delivering solutions that exceed customer expectations.
- Why – Recognition that we survive and thrive based on our ability to serve customers better than our competition.
Pro-Activity
- What — Each individual has the power, and the responsibility, to take action and select choices that make our enterprise even better.
- Why — With limited resources, we look to each individual to find even better ways to serve our customers and each other.
Accountability
- What – Individuals are consistently held accountable for delivering results (not activity).
- Why – Our lean organization requires every individual to do their share.
Disciplined Thought/Disciplined Action
- What—Rigorous thought combined with precise implementation. We recognize that we must “measure twice and cut once”.
- Why—Our ability to truly delight customers can only be achieved by doing things once, and doing things right. Time spent correcting errors is a lost opportunity to please a customer.
Stewardship
- What – Taking care to deliver improvements to employees, shareholders, and the environment.
- Why – We recognize that we are dependent on others for our success.
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